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The Customer Experience
The world we live in is populated by consumers who expect a certain experience from the companies they buy from. They value customer service and are willing to pay for terrific service. More...
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Gearing Up for the 2014 Business Excellence Forum
Last week I talked about my free, live webinar series which will continue on November 13 with my webinar on Social Media. I’m committed to conducting my webinars and reaching as many people as possible...
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